Refund Policy

Last updated: 15/07/2025

Your satisfaction is our priority. If you have an issue, we’ll do our best to help.

1. Returns & Replacements

• Damaged or defective item? Contact us within 3 days of delivery.
• We’ll offer replacement or store credit after verifying the issue.
• Photo/video proof may be required.

2. Non-Returnable Items
Due to hygiene and safety, certain toys once opened/used cannot be returned.

3. COD Refunds
For eligible returns on COD orders, refunds are processed via UPI or bank transfer.

4. How to Initiate
Email us at dsrglobalcommerce@gmail.com with your order ID and issue details.